Description:
Chief Operating Officer (COO)
Location: New York City, In-Office Preferred
Type: Full-Time Mission-Driven
About Us
Sapphire is a fashion and media company inspiring people from the inside out. We blend premium fashion with powerful content — garments come with a free subscription to motivation. Our capsule collection and Sapphire Magazine are the beginning of something much larger: a movement rooted in community, creativity, and bold self-expression.
We’re growing quickly — and we’re looking for a grounded, operations-minded leader to help build the engine that powers our vision.
Role Summary
As COO, you’ll be the strategic partner to the Founder, responsible for turning creative energy into disciplined execution. You’ll lead our daily operations, optimize processes, and build the systems that allow us to scale across production, logistics, customer experience, and team development.
Key Responsibilities
Oversee day-to-day business operations across fashion production, media, and fulfillment
Build and manage internal systems for supply chain, logistics, inventory, and delivery
Work closely with the Founder and CFO to align operations with growth and funding milestones
Recruit and manage operational team members as we scale
Develop key vendor relationships and negotiate operational contracts
Monitor KPIs and implement performance metrics across departments
Lead cross-functional planning (product, media, and community engagement)
Ideal Candidate
5+ years experience in startup or operational leadership (fashion or media preferred)
Proven ability to scale operations from early to growth stage
Systems thinker with hands-on implementation skills
Strong leadership and communication ability; team-builder
NYC-based or willing to relocate — we believe in showing up
Why Work for Sapphire
Because we’re building something rare — a company with a soul. We don’t just sell clothing or content. We deliver transformation. This is your chance to shape a legacy brand from the ground up, with people who care deeply about impact and style.
Compensation
Competitive salary.
Let’s talk about what motivates you.